Appeals regarding assessment outcomes policy

This policy relates to outcomes of assessments, commonly known as ‘results’. There is a separate policy regarding complaints and grievances for matters other than results.

• If you disagree with an assessment outcome you receive from Tocal College, you should firstly discuss it the appropriate College staff member (usually your course coordinator, tutor or skills recognition case officer) who will explain the reasons for the assessment outcome and give additional feedback where possible.
• If after discussion with the College staff member, you still disagree with the assessment outcome, you can request a re-assessment.
• If a dispute over assessment outcomes or eligibility to receive a credential cannot be resolved with the staff member by discussion and/or re-assessment, you may appeal to the College Credential Committee through the Principal.
• You should lodge an appeal in writing, setting out the grounds for your case, to The Principal, Tocal College, PATERSON NSW 2421. If you are not satisfied with the decision of the credential committee you can have your appeal heard by an independent person who is acceptable to you and to the College.